Online shopping boom & digitization of stationary retail trade

coeo Inkasso as a partner in digital debt Collection.

"The fact that debt collection is developing both now and in the future is not only important - it goes without saying. Successful companies anticipate new framework conditions, create standards in the market themselves and set the benchmark. This is also the claim of coeo Inkasso - to be a pioneer, in a dynamic time", coeo Inkasso's Managing Director Sebastian Ludwig made clear at the beginning of the year - far before we all knew about the uniqueness of the year 2020 and the online boom that the Corona crisis would trigger. 

Against the background of current developments, however, the relevance of this approach suddenly becomes even more apparent. coeo Inkasso has been serving the industry as a leading service provider since the emergence of e-commerce, without burdening the customer relationship. Before the Corona crisis and also today, because the circumstances in debt collection and the challenges are the same; a customer-oriented realization of outstanding receivables in the event of temporary payment bottlenecks.

coeo Inkasso uses the latest technologies and methods in the data sciences environment for convenient, simple solutions in digital receivables management, a targeted approach to customers and a wide range of options for settling outstanding receivables quickly and easily.

In addition to the efficient collection of receivaAt coeo Inkasso, the human being - the employee, the customer and the debtor - is consistently at the centre of the entire cycle.bles and securing the liquidity of the trading company, coeo Inkasso has always focused on maintaining customer loyalty. For a suitable business relationship even beyond a payment disruption.

At coeo Inkasso, the human being - the employee, the customer and the debtor - is consistently at the centre of the entire cycle.

Your contact for any questions:

coeo Inkasso GmbH
Sarah Lehmann
Head of Marketing & Public Relations
Tel.: +49 2133 2463-0
presse@coeo-inkasso.de