coeo Inkasso stands for intelligent receivables management and combines "knowledge gained from experience" with "human and technical" competence. This is how new data-based, behaviour-oriented debt collection strategies that preserve value for our customers are constantly emerging. Products and processes tailored to your specific needs are offered throughout the entire customer life cycle. End-to-end reporting and analyses of all process stages are provided, as is an online client portal. Using a web-based portal, coeo Inkasso offers its clients’ customers a wide range of self-service alternatives with information on the respective receivables, payment options and various ways of getting in contact.
We see ourselves not only as debt collection service providers, but also as analysts and advisors and above all as active supporters.
We combine experience and intelligent, innovative technologies from the fields of machine learning and artificial intelligence efficiently that are also compliant with all laws and data protection requirements, whilst maintaining our reputation that is based on trust, reliability and credibility.
To find out more about our collection procedure, please start the animated graphic. If you would like further information, please contact us personally.
We will be happy to explain to you the sometimes very specific and complex interrelationships of our intelligent debt collection approach in a telephone call or personal conversation.
We look forward to hearing from you!
We offer individual solutions ranging from commercial reminders to pre-litigation and court-based debt collection proceedings to the long-term collection of receivables to which you already entitled.
coeo Inkasso works for you as a professional external service provider in fiduciary debt collection or acquires your receivables in order to collect them in your own name - the underlying processes are identical in both cases.
Motivated, specially trained employees and intelligent receivables management, supported by machine learning and the use of artificial intelligence, enable us to adapt flexibly to almost all requirements and to put in place completely individual collection strategies and reporting
As a debt collection service provider with over 25 years of experience, we are nobody’s fool when it comes to in receivables management. This is also demonstrated by the trust that our customers from almost all industries place in us.
For some years now, we have been increasingly used by companies from the e-commerce & payment, energy & mobility, telecommunications and insurance sectors. We therefore already offer separate solutions and specially tailored services for these industries, which start exactly where the individual challenges of the industry require a separate collection solution.