This website uses cookies. By using this website, you consent to the use of cookies.
Learn more

Accept

Are you looking for a partner in
receivables management?

find out more

Have you received a letter
from us?

find out more

Collection for Tomorrow - Curious?

scroll down

#stayhome

Prohibition of contact as a set of rules & opportunity.

Read more

We find
solutions.

We see ourselves not only as debt collection service providers, but also as analysts and consultants and above all as active companions. coeo Inkasso stands for intelligent receivables management and combines "knowledge from experience" with the competence "man and machine". This is how new data-based, behavior-oriented and customer value-preserving debt collection strategies are constantly emerging. On this basis, we develop individual and innovative collection concepts tailored to our customers' needs using new technologies from the fields of machine learning and artificial intelligence.

Our approach is aimed at reaching an amicable agreement.
Carefulness, reliability, proximity and fairness are our top priorities.

  • Founded 2010 (registered according to §10 para. 1 no. 1 RDG)
  • Company headquarters in Dormagen with a further branch in Krefeld
  • Over 260 employees
  • Turnover approx. 80 million € per year
  • Approx. 1.2 million collection files per year
  • Receivables volume approx. € 150 million per year
%
... of all debtor concerns positively resolved in 2019.
%
... use our mobile service portal.
... payment agreements concluded online in 2019.

Intelligent
COLLECTION.

We combine experience and innovative technologies efficiently and in accordance with all legal and data protection requirements while maintaining our reputation on the basis of trust, reliability and credibility. We pursue our objectives in debt collection through the intelligent selection of the optimal communication and debt collection strategy based on machine learning and artificial intelligence, tailored to the debtor. Always on the pulse of time and in the optimal mix of efficient process automation and individual flexibility.

To find out more about our collection procedure, please start the animated graphic. If you would like further information, please do not hesitate to contact us personally.

We have
news.

Prohibition of contact as a set of rules & opportunity.

Read more

Why the restriction of social life is so essential right now.

Read more

Taking responsibility; for yourself and others.

Read more

On March 16, the management team of the coeo Group in Austria will be strengthened.

Read more

coeo Inkasso supports measures to stem the spread.

Read more

In the current issue, the trade journal interviews coeo Inkassos Managing Director about the future of the debt collection industry.

Read more

Efficient use of new technologies in combination with the "human factor" as a success strategy for the coming year.

Read more
[Translate to English:]

In the course of the current revision of the Internet presence and the service portals, the new client portal has recently been launched.

Read more

Debt collection without affecting the relationship with your customers.

Read more
[Translate to English:]

The debt collection service provider based in Dormagen achieves an impressive result with third new customer from the energy sector.

Read more

coeo Inkasso & items launch "service4us" at this year's Stadtwerkekongress on 17th/18th September in Kassel.

Read more

coeo Inkasso is introducing its new internet presence with forward-looking design and functionality.

Read more

KNP Financial Services is becoming part of the receivables management group

Read more

With Vattenfall Europe Sales GmbH, another heavyweight in its sector is taking care of even more energy in the new month. Hot days - even at coeo Inkasso: it was only a few days ago that the collection service provider based in Dormagen was allowed to announce its partnership with a major German energy supplier. Now another leading representative of the industry is giving the green light for cooperation in receivables management.

Read more

Partnership with the regional supplier N-ERGIE deepens industry focus.

Read more

On schedule on 1st April 2019, many members of staff are starting their first day working at the new coeo Inkasso location in Krefeld. There will eventually be 80 people working here.

Read more

Our innovation in preventive receivables management for energy suppliers - coming soon!

Read more

Digital receivables management - data-based technologies - technical expertise.

 

On the home straight of the current calendar year, the Dormagen-based service provider has once again expanded its customer portfolio with a well-known client, which is one of the top 100 top-selling German online shops (source: Top 100 online shops 2018) and so is one of the up-and-coming players in e-commerce.

Read more

The receivables management service provider from Dormagen was awarded the contract as part of a current tender and continues to handle the external receivables management of the utility company.

Read more

With effect from 01.09.2018, Sebastian Ludwig will be strengthening the coeo Inkasso team as Managing Director.

Read more

We love (challenging) demands:
Working for coeo Inkasso.

At our two locations in Dormagen and Krefeld, we work with motivation and passion to collect receivables for our customers both before and after the courts. We offer committed applicants a wide range of career opportunities with the best working conditions. coeo Inkasso was named "Top Employer" for this in 2019.

If you would like to join our team, please feel free to apply at any time for one of the advertised positions, or send an unsolicited application to personal@coeo-inkasso.de.

We look forward to receiving your application!

LOCATION DORMAGEN

In the centre of the metropolitan regions Cologne, Neuss and Düsseldorf we are looking for you to join our team in Dormagen as soon as possible.

LOCATION KREFELD

In the centre of the metropolitan regions Düsseldorf, Duisburg and Neuss we are looking for you to join our team in Krefeld as soon as possible.

Career made in Dormagen:
WE TRAIN.

Do office work and commercial tasks get your heart beating faster? Do you love working in team and are you interested in commercial procedures? Do you have a good ability to express yourself and enjoy communication, complex matters and working on a PC?

Then you've come to the right place!

Every year we are looking for a large number of smart and communicative organizational talents for our apprenticeships in the following professions:

  • Office Management Assistants (m/f/d)
  • Dialog Marketing Merchants (m/f/d)
  • IT Specialist for Application Development (m/f/d)
  • IT specialist for system integration (m/f/d)

 

We look forward to receiving your application at personal@coeo-inkasso.de.

Use our
callback service

We offer you a free callback service. Please use the form below to send us your desired appointment for a telephone call.

We are looking forward to
your visit,
as soon as all sides can again take responsibility for participating in events and congresses within the framework of containing the spread of the new type of coronavirus.

E-world energy & water
Essen

11.-13.02.2020

Euro CIS
Düsseldorf

16.-20-02.2020

Payment Day - CANCELED
Cologne

27.02.2020

Internet World EXPO - CANCELED
Munich

10.-11.03.2020

12. Forderungs- und Risikomanagement Tage
Berlin

12.03.2020

plentymarkets Online-Händler-Kongress - POSTPONED
Kassel

20.-21.03.2020

12. Forderungs- und Risikomanagement Tage - POSTPONED
Frankfurt/M

24.03.2020

ECC Forum 2020 - CANCELED
Cologne

25.-26.03.2020

12. Forderungs- und Risikomanagement Tage - POSTPONED
Munich

21.04.2020

OMR - Online Marketing Rockstars - CANCELED
Hamburg

12.-13.05.2020

ANGA COM - POSTPONED
Cologne

12.-14.05.2020

real E-Commerce Day 2020 - CANCELED
Cologne

15.05.2020

Shopware Community Day - CANCELED
Duisburg

28.05.2020

BDEW-Fachtagung Forderungsmanagement 2020
Bremen

23.-24.06.2020

E-Commerce BBQ
Bielefeld

04.09.2020

VKU-Stadtwerkekongress
Berlin

15.-16.09.2020

BE.INSIDE 2020
Cologne

22.09.2020

DKM
Dortmund

27.-29.10.2020

Deutscher Handelskongress
Berlin

18.-19.11.2020

Your way
to us.

coeo Inkasso GmbH
Kieler Straße 16
41540 Dormagen

 

Plan your route

We are transparent
to work with.

Are you a journalist or media representative, would you like to find out more about coeo Inkasso's services or do you have any other questions?

Our press team will be happy to help you.
Please get in touch with us.

Sarah Lehmann | Head of Marketing & Public Relations | Tel. +49 2133 2463-0

Contact press team

Important note:
If you wish to contact us as a debtor, please use only the contact details printed in your letter of claim. Processing your request via our press account cannot be guaranteed.